Working together

1. Agreement to Terms

By using our services, you agree to these terms. Please read them. If you do not agree, do not use our services.

TradeBlitz is a trading name of PR0DUCT1VE LTD, a company registered in England and Wales (company number 14910637), with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, VAT number 441 8335 02. In these terms, "we", "us" and "our" mean PR0DUCT1VE LTD trading as TradeBlitz. This is the company you are contracting with.

2. Services

We design, build, host and optimise websites for trades businesses. Every website we build is made to convert Google Ads traffic into leads. Momentum is our only plan and every client is on it. On top of it you can add Fast Start, which covers both your Google Ads and a page for every service and area you advertise. It is billed monthly alongside Momentum and can be cancelled on its own. What you get is listed on our site and confirmed in writing before we start.

2.1 Momentum (£100/month)

A dedicated one-page website built for your trade, plus hosting, copywriting, and ongoing optimisation. Billed monthly in advance. While you pay, you can use the website and included features. If you cancel or stop paying, the website goes offline. The website's code, templates and setup are our property and cannot be exported or moved to another platform.

2.2 Your service and area pages (included with Fast Start)

If you take Fast Start (see 2.3), we expand your website into a dedicated page for each service you offer and each area you cover, up to a total of 50 pages, so your Google Ads can send people to a page about the exact job they searched for. These pages are included in the Fast Start fee. They are not sold separately and there is no build fee for them.

  • We write and build the extra pages across your services and service areas, set up for your ad campaigns to land on, and keep them updated for as long as Fast Start is active.
  • This covers up to 50 pages in total across your services and service areas. If you ever need more than that, we will quote the extra build separately.
  • If you cancel Fast Start, you choose what happens to these pages. By default they come offline at the end of that billing month and your website returns to your single Momentum page. If you would rather keep them, tell us before the end of that month and they stay live for £50 a month, billed alongside Momentum. We will not start that charge unless you ask us to. See 5.
  • Whether they are included with Fast Start or kept on at £50 a month, these pages are our work. As with the rest of your site, they cannot be exported or moved to another platform.
  • We build the website out as described. We do not guarantee any specific volume of traffic, leads or work, since that depends on your ad budget, your market and other factors outside our control.

2.3 Fast Start (£300/month, on top of Momentum, plus your own ad budget paid to Google)

An optional add-on covering two things: your Google Ads, and the website pages those ads land on. We set up, run and optimise your Google Ads campaigns, write the ad copy, supply ad images, install conversion tracking, and send a monthly report. We also build out the service and area pages described in 2.2, at no extra charge. The Google Ads account is yours: it is opened in your name, with your own payment card on it, and you give us manager access so we can work in it. You must hold an active Momentum subscription to use Fast Start. The £300/month fee is for the management work only; you pay Google directly for your ad spend and it never passes through us. There is no setup fee and no build fee for the pages. You can cancel Fast Start without cancelling Momentum.

  • The £300/month fee covers:
    • A page for every service and area you advertise, up to 50 pages (see 2.2)
    • Google Ads campaign setup
    • Writing ad copy and producing ad images
    • Installing conversion tracking on the website
    • Ongoing campaign optimisation
    • A monthly performance report covering spend, clicks, leads and cost per lead
  • Your Google Ads account is yours. The account is opened in your name and belongs to you. You put your own payment card on it, and Google bills you directly for your ad spend, on their own terms and with their own invoice. We work in the account under manager access that you grant and can withdraw at any time. We never buy your clicks, never add a markup, and ad spend never appears on a TradeBlitz invoice.
  • Your agreed monthly budget. Before we start, we agree a monthly ad budget with you in writing. The minimum ad budget for Fast Start is £500 per month; we do not run campaigns below that figure, because there are too few clicks at that level for a campaign to produce usable data. We set the campaign budgets in your account to match what we agreed, and we will not raise them without your written approval. Because the account is yours, you can see exactly what has been spent, and change or pause it yourself, at any time.
  • What you are responsible for. Keeping a valid payment method on your Google Ads account and paying what Google charges you. If your card is declined or Google suspends your account, your campaigns stop until you put it right, and we cannot resolve that from our side. We are not responsible for your ad spend, for Google's billing, or for any decision Google makes about your account.
  • If your Fast Start payment fails. If a Direct Debit for the Fast Start fee fails, is returned, or your mandate is cancelled, we may pause your campaigns and stop work on the account until payment is back in order. Your account and everything in it stay yours throughout.
  • We do not guarantee any specific ad performance, cost per lead or volume. Ad results depend on factors outside our control (auction prices, seasonality, your offer, your competitors).

2.4 Changes and ongoing updates

While you subscribe, your £100/month includes ongoing tweaks and updates at no extra cost. This covers reasonable changes to your existing pages (text, images, contact details, offers and layout) and adding new standard pages (such as extra service, location or information pages) as your business grows, built on our existing templates. Fair use applies: it covers the normal upkeep and growth of your website, up to the page total described in 2.2 for a site with Fast Start. It does not cover the separate projects listed in 2.5.

Fair use means changes that are reasonable in size and number, which we carry out in turn within a reasonable timeframe. It does not include a full redesign, rebrand or rebuild of your website, a change of platform, or work that effectively amounts to a new website. Those are separate projects we will quote first, and we can decline or quote for anything that goes beyond normal upkeep.

2.5 What's not included (separate projects)

Your plan and any add-ons cover a standard content website: pages that inform visitors and capture leads, including the conversion tools suited to your trade (such as quote and savings calculators, multi-step lead qualifiers, before-and-after sliders and booking-request forms). The following go beyond that and are not included. Most of them we will quote and build as a separate project, always confirming the cost in writing before starting; where a point below says we do not sell something, we do not offer it at any price:

  • Customer logins, accounts or portals
  • A CRM or any system for managing customers, jobs or pipelines
  • Dashboards or live monitoring (for example a live system or performance dashboard)
  • Taking payments, deposits or online checkout (e-commerce)
  • Connecting your website to outside software or platforms (for example a CRM, a third-party booking or scheduling calendar, a design or proposal tool, or live chat)
  • Automations or workflows: wiring up tools so things happen automatically (for example lead routing, automated follow-ups, email or text sequences, chatbots, or Zapier or Make-style integrations between apps)
  • Ongoing content or SEO: regularly researching, writing and publishing new FAQs, resources or articles to your website over time, or any work aimed at a search ranking. We are an ads-led service and we sell neither, on any plan or add-on. Neither is covered by the ongoing tweaks and updates in 2.4, and neither is something we will quote for
  • Producing photography, video or other media (you supply your own images and content)
  • A second website, or a website for a different business (each subscription covers one website for one business)
  • Any other bespoke software or custom-built functionality beyond a standard content website and our standard conversion tools

This list gives examples, it is not exhaustive. If something you want is not clearly part of your plan, treat it as not included until we have confirmed it in writing.

2.6 Hosting

We host your website while your subscription is active. You can use your own domain name and it stays yours. If you cancel, the website cannot be moved or exported. We aim to keep your website online and to make changes within a reasonable time during normal working hours, but we do not offer a guaranteed response time or uptime, and short periods of downtime can happen for maintenance or for reasons outside our control.

2.7 Domain and SSL

We help connect your domain and set up SSL (the padlock). You pay for your domain. SSL is included while you subscribe.

2.8 Backups

We back up your website while you subscribe. We recommend you also keep copies of your content. Backups stop when your subscription ends.

2.9 Looking after your customers' data

Leads that come in through your website belong to you, not us. We just look after them on your behalf. We keep that data confidential, use proper security, only do what you tell us to with it, and give it back or delete it when this work ends. Our full data practices are in the Privacy Policy.

2.10 What we need from you

To build and run your website we rely on you. You agree to:

  • Give us the content, photos, logos, details and approvals we need, and do so promptly. If you are slow to get these to us, your timeline moves back, and that delay is not a failure on our side.
  • Make sure everything you give us is accurate, up to date, and yours to use, including photos, logos, reviews, prices, and any claims, certifications or accreditations.
  • Not ask us to publish anything that is false, misleading, unlawful, or that breaches someone else's rights.

You are responsible for the content and claims on your website. If someone brings a claim against us because of content you supplied or asked us to publish, you agree to cover us for the reasonable costs and losses that result.

3. Payment Terms

  • Displayed prices are in GBP and include VAT. Your Google Ads spend is billed to you by Google rather than by us, so it is not covered by these prices and any VAT on it is dealt with on Google's invoice, not ours (see 2.3).
  • Momentum is £100 a month, billed in advance. It is required, and every add-on below is charged on top of an active Momentum subscription.
  • Your service and area pages are included in Fast Start at no extra charge, so there is nothing separate to pay for them while Fast Start is active, and no build fee. The only time they are charged for on their own is if you cancel Fast Start and ask to keep them, which is £50 a month, billed in advance (see 2.2 and 5).
  • Fast Start is £300 a month on top of Momentum, billed in advance, covering both the campaign management and the service and area pages in 2.2. Your ad budget is not collected by us at all: Google charges it to your own account. No setup fee.
  • Your plan fee and each add-on are collected as separate payments on the same Direct Debit mandate, and may fall on different days of the month. We give you advance notice of the amount and date before each collection.
  • A VAT invoice is issued for every payment.
  • We never collect, hold or invoice your ad spend. Google charges it to the payment card on your own Google Ads account, and your agreement over that spend is with Google, under their terms. The management fee is separate from it (see 2.3).
  • Extra work outside your plan (see 2.5) is quoted separately before we start.
  • Any third-party costs are paid by you (your domain, and any paid apps, plugins, stock media or outside subscriptions you ask us to use).

3.1 How you pay (Direct Debit)

Payment is by Direct Debit, collected through GoCardless, our Direct Debit provider. After you send us your brief we email you a secure GoCardless link; setting it up creates a Direct Debit mandate that authorises us to collect your monthly plan and add-on fees automatically. Nothing is charged until you set that up. GoCardless handles your bank details securely; we do not store them. Your Google Ads spend is not part of this mandate and is never collected by Direct Debit.

  • Your payments are protected by the Direct Debit Guarantee.
  • Your plan fee and each add-on are collected as separate payments and may fall on different days of the month. Your ad budget is not among them: Google charges that to your own card, separately from anything we collect (see 2.3).
  • We will give you advance notice of the amount and date before each collection, in line with the Direct Debit Guarantee.
  • If a payment fails, GoCardless may automatically retry it. A failed or missed payment may pause your service, including work on your ad campaigns (see 2.3), until it is resolved.

3.2 Refunds

Our fees pay for work, and for keeping your website live and supported. Because of that:

  • Monthly fees that have already been collected are not refunded, including the month in which you cancel.
  • We do not collect your ad spend, so there is nothing for us to refund on it. What you have already spent with Google is a matter between you and Google, under their terms.
  • Add-on fees that have already been collected are not refunded, including the month in which you cancel an add-on.
  • We do not give refunds for a change of mind, or because you have decided to stop using the service.
  • If we have clearly failed to provide what your plan includes, and cannot put it right, we will agree a fair resolution with you.

4. What's yours, what's ours

While you pay, you can use the site. If you cancel, access ends.

Yours: the words, photos and logos you give us, plus the contact details and leads that come in through your forms. Ask and we will send these over in a simple file. If you are on Fast Start, your Google Ads account is yours too, along with everything in it: the campaigns we built, the ad copy we wrote and the whole of its spending and performance history.

Ours: the design, the code, the templates and the build behind your website. These do not transfer, not for free and not for a fee.

We also keep the right to:

  • Use any pre-existing tools or materials we brought into the project
  • Use any unused ideas or concepts that did not make it into your website
  • Show the finished work in our portfolio

5. Cancellation

No long-term contracts. You can cancel any time. Key points:

  • To cancel, let us know through the form on this website, or cancel the Direct Debit with your bank. We will confirm in writing.
  • Cancellation takes effect at the end of the current billing month. The current month is not refunded.
  • You can cancel Fast Start without cancelling Momentum. Cancelling Momentum will also end it, since it relies on the website we host.
  • If you cancel Fast Start, you decide what happens to your service and area pages. Unless you tell us otherwise, they come offline at the end of that billing month and your website reverts to your single Momentum page. If you would rather keep them, tell us before the end of that month and they stay live for £50 a month, starting from the following month. We will never start that charge on our own: if you say nothing, the pages come down and you pay nothing extra. If you later keep the pages and then cancel them too, they come offline at the end of that month in the same way.
  • If you cancel Fast Start, we pause your campaigns and remove our manager access from your Google Ads account. The account, its campaigns and its history stay with you, and you can carry on running it yourself or hand it to somebody else. Unlike the website, there is nothing here to take offline.
  • On cancellation of Momentum, your website goes offline. Your domain (which has always been yours) stays with you, and we can return your provided content and form submissions if you ask.
  • We do not transfer the website's code, templates or build files. They remain our property.
  • If we end the service, you only pay for work delivered up to that date.

5.1 What happens to the website if you leave

While you pay, the website is live and yours to use. If you cancel, the website comes offline. The build stays with us and cannot be moved, exported or handed to another provider. Your domain is yours, always, and you can point it wherever you want.

  • The site files, templates and code do not transfer. Not for free, not for a fee.
  • We can send back your words, photos and form leads if you ask.
  • We do not sell or hand over the site or its code.

5.2 If we end the service

We may pause or end your service, giving you reasonable notice where we can, if:

  • A payment is missed and stays unpaid after we have asked you to put it right.
  • You are abusive towards our team, or keep demanding work outside your plan after we have explained the scope.
  • You ask us to publish content that is false, misleading, unlawful, or that infringes someone else's rights.
  • Carrying on would put us in breach of the law.

If we end the service, the same things happen as when you cancel: your website goes offline, your domain stays yours, and we can return your provided content and form leads if you ask.

6. Lead Growth Guarantee

Important: This guarantee covers how well your website turns visitors into leads. It does not cover how many visitors you get or how much your ads cost. You need to be sending traffic to the website (through ads, social, your van, your business cards, anything) for the guarantee to count.

If your leads have not improved within 90 days of launch, we keep tweaking your website at no extra cost, for up to a further 90 days, until they do. The remedy under this guarantee is that extra work on your website, not a refund, discount or payout. Conditions:

  • You play your part:
    • Give us access to your analytics and any ad accounts pointing at the website
    • Keep marketing your business about as much as you were before
    • Action our recommended changes within a reasonable time
    • Reply and give feedback quickly

  • What counts as improvement:
    • The percentage of visitors who get in touch goes up compared to the starting point, measured over at least 14 days
    • The starting point is set at launch, or in the first full 14 days after launch with proper traffic

  • What "at no extra cost" means:
    • Tweaks to the website, the form, the copy, the layout, and testing different versions to see which works better
    • It does not include ad spend, ad management beyond what your Fast Start plan covers, extra page build-outs beyond what your Fast Start includes, or anything outside the website itself

  • When the guarantee does not apply:
    • Your business pauses, changes what you offer, or starts targeting a different customer
    • You do not action our recommended changes
    • Traffic to the website drops sharply (we cannot improve a website no one visits)
    • Outside factors like market changes, time of year, or new competitors

  • The guarantee is about how well your website turns the visitors you send it into leads. It does not cover Google ad-account performance, cost per click, cost per lead, or any specific number of leads, customers or revenue.
  • We'll agree what counts as a "lead" with you based on your trade and what is normal for your business.

7. If something goes wrong

If we mess up and you lose money because of it, the most we can ever owe you is what you have paid us for the service. We are not on the hook for indirect or knock-on losses, like lost profits, missed jobs, or money spent fixing something with another supplier.

8. Complaints

If something is not right, tell us first and give us a fair chance to fix it. Raise it through the form on this website and explain what is wrong. We will look into it and come back to you within a reasonable time, and we will work with you to put it right where we can. Please raise a complaint with us, and let us try to resolve it, before starting a payment dispute or chargeback.

9. The agreement between us

These terms, together with your plan and any add-ons you take, and the scope we confirm to you in writing, are the whole agreement between us. They replace anything said or sent beforehand.

  • What we build and include is only what is set out in your plan and in the scope we confirm in writing. Briefs, wishlists, emails, calls, mock-ups or examples you send us are useful background, but they do not form part of this agreement or add to the scope unless we have confirmed them in writing.
  • If you want something that is not in that written scope, it is treated as outside your plan (see 2.5), and we will quote it before doing any work.
  • Any change to these terms, or to your scope, only counts once we have put it in writing.

10. Governing law

These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.

Last updated: August 2026